Shipping policy

  1. Shipping Fees:
  • Orders over KES 5,000: Free shipping within Nairobi.
  • Orders under KES 5,000: A flat rate of KES 250 for shipping within Nairobi.
  • Orders outside of Nairobi: Shipping fees will be calculated based on the destination and weight of the order.
  1. Delivery Times:
  • Orders within Nairobi will typically be delivered within 1-3 business days.
  • Orders outside of Nairobi will take longer, depending on the destination. We will provide an estimated delivery time at the time of your order.
  1. Pick-Up Option:
  • Customers in Nairobi have the option to pick up their orders at our store located in town , SASA MALL G-23.
  1. Returns and Exchanges:

If you are not satisfied with your order, you may return or exchange it within 2 days of receipt.

Read more on our refund policy here .

We hope this shipping policy provides you with the information you need to shop with confidence at Miskka Organics. If you have any questions or concerns, please don’t hesitate to contact us.

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