Frequently Asked Questions

The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Once your order is confirmed, we begin processing right away. Most orders within Kenya are delivered in 1 to 3 working days, depending on your location.

You will receive a tracking number as soon as your package is on the way. If you ever feel like it's taking too long, just reach out , we’re always here to help.

Miskka is created with melanin-rich skin at the center ,not as an afterthought. Our products are gentle, intelligent, and affordable. We are made in Africa, by people who understand the unique needs of African skin. Every formula is crafted with care, and every purchase supports local communities and real jobs.

Yes. All Miskka products are formulated with sensitive skin in mind. We avoid harsh ingredients and unnecessary fillers, focusing instead on clean, skin-loving botanicals that nourish and soothe.

Our products are made with a high percentage of natural and plant-based ingredients, many of which are organically sourced . We focus on clean, effective formulations that are both kind to your skin and kind to the environment.

All Miskka products are proudly made in Africa. From formulation to most ingredient sourcing, we are committed to building within our continent and uplifting the communities we serve.

No. Miskka is for anyone who wants to care for their skin  regardless of gender. Healthy, glowing skin is for everyone.

Consistency is key. Most people notice improvements in texture and tone within two to four weeks of regular use. Results may vary depending on your skin type and concerns, but trust that your skin is always responding; gently, quietly, and in its own time.